Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and profile picture when you sign in with Google
• Booking Information: Participant details including name, date of birth, gotra, nakshatra, rasi, phone number, and email
• Delivery Address: For prasadam delivery to online participants
• Payment Information: Processed securely through our payment gateway (we do not store card details)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your Homam bookings
• Perform sankalp (intention setting) during the ceremony with your provided details
• Deliver prasadam to your address
• Send booking confirmations and reminders
• Provide customer support
• Send promotional communications (with your consent)
• Improve our services and user experience

3. Information Sharing

We may share your information with:

• Temple Priests: Participant details required for performing the sankalp during Homams
• Delivery Partners: Address information for prasadam delivery
• Payment Processors: To process your payments securely
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication via Google Sign-In, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Booking records are retained for a minimum of 7 years for legal and accounting purposes. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us at privacy@thehomam.com

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with our platform. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.