Back to Home

Refund & Cancellation Policy

Last updated: February 8, 2026

All homas (fire labs) and poojas performed by thehomam.com on behalf of the customer are performed following Vedic procedures strictly by priests who have initiations in performing the rituals. Please read our refund and cancellation policy below.

1. Group Homas & Poojas

If any of our customers' names or birth star has been missed out by mistake while performing Group Homas/Poojas during a special event:

  • The particular name can be accommodated in another Fire Lab/Pooja at no additional cost
  • Failing which, the customer can request a full refund of the amount paid

2. Rescheduling Individual Homa/Pooja

Rescheduling requests must be made at least 48 hours before the scheduled time.

  • The customer must inform the CRM team requesting the reschedule at least 48 hours before the scheduled time so that preparations can be stopped
  • Necessary arrangements will be made for rescheduling the homa/pooja
  • Further updates on the date and time of the rescheduled homa will be communicated through email to the customer

3. Refund Eligibility

  • Refunds are available when names/birth stars are missed during group events and cannot be accommodated in a subsequent ritual
  • No refunds are available once the homa/pooja has been performed as scheduled

4. Important Notes

All rituals are performed with strict adherence to Vedic procedures. We take every care to ensure accuracy of participant details.

  • Please ensure all participant details (name, birth star, gotra) are provided accurately at the time of booking

5. Contact Us

For rescheduling requests, refund queries, or any other concerns, please reach out to us: